Privacy Policy

Cerâmica Burguina respects the privacy of all visitors and is committed to protecting the personal data collected through this website. This document explains how we collect, store, and use the information provided by users.

1. Information Collection

Information may be collected in two ways:

• Direct submission: when the user fills out contact forms, requests materials, downloads files, or signs up to receive communications.
• Automatic collection: through cookies and similar technologies that help us understand browsing behavior and improve the user experience.

The personal information collected may include name, email address, phone number, company, city, and other information voluntarily provided.

2. Use of Information

We use the data to:

• Respond to requests and questions submitted by users.
• Send catalogs, manuals, and other technical materials.
• Share updates, product launches, and institutional communications.
• Improve website navigation and performance.
• Comply with legal or regulatory obligations.

3. Data Sharing

Cerâmica Burguina does not share, sell, or rent personal information to third parties.

Data may be shared only when necessary for:

• Compliance with legal requirements or requests from competent authorities.
• Providing essential services for the website’s operation, such as hosting and marketing automation tools, always under agreements that ensure data confidentiality.

4. Data Storage and Security

Data is stored in secure environments with restricted access to authorized professionals.

We adopt appropriate technical and administrative measures to protect information against loss, misuse, unauthorized access, or improper disclosure.

5. Data Subject Rights

Users may, at any time, request:

• Confirmation of whether their personal data is being processed.
• Access to, correction, or updating of the information provided.
• Deletion of data, when applicable.

These requests may be made through the contact channels available on this website.

6. Cookies

We use cookies to improve navigation and personalize the content displayed. Users may disable cookies in their browser settings, understanding that doing so may limit certain website features.

7. Changes to This Policy

Cerâmica Burguina may update this Privacy Policy at any time. We recommend checking this page periodically to stay informed of any changes.

8. Contact

If you have questions about how we process personal data, please contact us at: privacidade@burguina.com.br